The broader implications goes much deeper than the obvious impacts. Recognizing these deeper dimensions is critical for teams seeking to stay ahead.

An important finding comes from our reporting: what worked in the past rarely succeeds currently or in the future.

Organizations that focus too much on specific tools and not enough on culture and capability often struggle the most.

What traditional thinkers failed to anticipate is the speed of transformation. Beginning with initial pilots, the industry has seen rapid expansion in emerging industry.

Key Points

• New regulations are reshaping the manner in which organizations handle data privacy.
• Conventional wisdom about reliability need fundamental revision.
• Investment in capability building will prove more consequential than adopting the latest platforms.